Website Case Studies | SeamlessGov Blog

The Challenge

Scoping out the project

When we began our partnership with the Town of Rye, their website had little organization and design consistency. Pages and PDFs were added erratically and their site was not organized in an intuitive way.

SeamlessGov worked with the Town of Rye to implement a content management system (CMS) that would give their website manager a scaleable and structured way to add, edit, and organize content without compromising the design integrity.

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Events

Let citizens know about upcoming events

Add new and edit current events with just a few clicks and have them automatically appear in descending order in a beautiful list view. The most recent events will automatically be highlighted on the home page and each event has its own beautiful page that clearly communicates the most important event details.

News

Keep your citizens in-the-know

Add news quickly and easily to be displayed for citizens to check out what's new with your municipality, both inside and out. Each news item will automatically surface in the profile page of the member and in relevant departments. Organize news items by type and content.

Departments

Dynamically display and organize data based on departments

Give each department their own unique page that can be quickly edited and dynamically appears on OTHER relevant pages on the site. Display contact info for increased citizen access.

Knowledge Base

The most requested services and information in one place

Save citizens time and peace of mind with a centralized Knowledge Base for them to quickly request services, fill out forms, and find the answers they need. Each FAQ will automatically and dynamically appear on relevant department and services pages.

Parks

Keep citizens up to date on ongoing developments

Crawford Park and Town of Rye Park and Beach are the pride and joy of The Town. The management of these parks is one of the most important and critical duties of the Town of Rye Staff. SeamlessGov designed a beautiful page to not only highlight the imagery of the parks, but also enable citizens to take action. On the new site, park-goers will be able to rent facilities, view employment opportunities, and learn about key activities. More than ever, citizen of the Town of Rye will have access to all these beautiful parks have to offer.

Initial Questionnaire

In order to kickoff the design process we reached out with a questionnaire, which enables us to understand The Town's needs and objectives. The Town of Rye focused their responses on organization and navigation. They wanted their constituents to have a beautiful and informative experience. The Town wanted to minimize friction in getting citizens to relevant information and wanted to keep the informative and "newsy" nature of the current site.

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Obstacle

Switching to a new content management system (CMS) is not always easy for a municipal government. Not only does the old content need to be migrated to the new site, but the management team needs to learn how to keep the site up to date.

Solution

This is the power of partnering with SeamlessGov. With our team of designers and engineers, we were able to rapidly migrate content from The Town's old website to their new website. Our CMS is so powerful, that learning to keep the new website up to date is a breeze.

With standardized elements and designs, adding new content such as a news article or announcement is as simple as filling out a questionnaire. Editing text can be done with a click of the mouse. With the SeamlessDocs CMS, The Town now has the power to maintain their website in a way that keeps organization and navigation consistent and the citizen experience beautiful.