Tamarac, FL
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Overview:
Tamarac took its form processing time from 2 weeks to less than 24 hours by taking this simple form online.
Champion:
Marjorie Irizarry, Administrative Coordinator
Savings:
13 days
The future of government shouldn't involve a fax machine.
Residents would come into city hall, pick up the application, take it home, collect receipts and put everything together and bring it back in. Alternatively, they could request and submit the application by mail which was also slow and clunky.
In minutes we were able to convert the existing process into a smart online experience.
The resident can find the application on the website and apply online. The Utilities department will get the email, process it, and correspond with the applicant all via email.
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By making the process smart we enhanced the experience while saving valuable time and money.
13 days
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Testimonial
Marjorie Irizarry, Administrative Coordinator
"My favorite feature with SeamlessDocs is the ability to make fields required. Before, applicants would often skip or forget essential fields, forcing the Utilities department to chase down this information."
Learn everything you need to know about going paperless with this exclusive Buyer's Guide
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