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Hoboken

Emergency Response Training

Hoboken has received dozens of digital CERT applications, allowing community members to train for the Response Team more efficiently, and making the City more resilient.

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Emergency Response Training

Hoboken

Overview:

Hoboken transformed the way it recruits volunteers for their Community Emergency Response Team (CERT), saving them time and money.

  • Champion:

    Caroline Caulfield, Chief of Constituent Affairs

  • Savings:

    Hoboken has received dozens of digital CERT applications, allowing community members to train for the Response Team more efficiently, and making the City more resilient.

  • Department:

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NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

Before SeamlessDocs, applying to join CERT was a manual process. Forms were normally handwritten and could take weeks to process. Hoboken's team ran into many clerical errors including illegible handwriting, long processing times, and false information. With a program as important as CERT, the City of Hoboken knew there was a better way to receive applications.

New Process

In minutes we were able to convert the existing process into a smart online experience.

Using SeamlessDocs, forms are filled out and submitted completely online. This removes the need for clerks to manually process the forms, saving precious time and money. Mayor Dawn Zimmer has commented, “Our Community Emergency Response Team is made up of residents who care deeply about their neighbors and community. Joining CERT is a great way to get involved and to help make your community more resilient.” Now, with a totally digital CERT application process, Hoboken is receiving more volunteers than it got previously, and the City is better equipped to handle emergencies.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

Hoboken has received dozens of digital CERT applications, allowing community members to train for the Response Team more efficiently, and making the City more resilient.

Top Form
Testimonial

Caroline Caulfield, Chief of Constituent Affairs

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