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Feature Friday

Olark Live Chat Support

Chat with users live as they complete a SeamlessDoc.

Chat with users live as they complete a SeamlessDoc.

Applicability: Docs

Why: Government forms can be confusing.  They’re long, complicated, require supporting documentation, the list goes on and on.  Confused citizens call or come in person to ask questions or just give up and submit incorrect forms, making the process take even longer.

SeamlessDocs takes the headache out of government forms by taking your paper based processes and converting them to an efficient, automated, and enjoyable experience for citizens and staff alike.  Check out the form linked above.  With Olark Live Chat Support directly on your form, citizens can easily communicate with government staff to ask questions and instantly get answers while completing forms.  Thus saving time for government staff and getting forms processed even more efficiently.

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