A SeamlessGov Case Study


Municipal Champion

The true innovator behind this municipality's success

Kyle Edwards

Information Technology Director

Kyle has been in the technology field since 2000 where he began his IT career at the University of North Carolina at Greensboro as a system administration consultant. Since then he has advanced into a network/systems administrator position and now serves as the Director of Technology for Lee County Government in Sanford NC.

Lee County, NC

Before SeamlessGov:

The Old Process

Why Change?

The decision to bring form processes online

“We needed to change. Improving online services for our residents was our #1 goal. We knew we had citizens that were - just like me when I was trying to fill out something for the state or federal government - they were facing the same challenges as we were when requesting services from local and county government.”

Kyle Edwards

IT Director

Lee County, NC

The Solution

Online form automation:
Process applications, licenses, permits, and feedback forms electronically

Feature #1

SeamlessDocs & eSignatures

Simply and Seamlessly convert your current PDF forms into online versions. These forms are cloud-based with the ability to utilize eSignatures, attachments, validations and payments.

Feature #2

Surveys & Web Forms

Easily build beautiful web forms and surveys that can be submitted from any device and are 508 & ADA compliant.

Feature #3

Government Relationship Manager, GRM™

We understand that your forms are complex business processes. We provide made-for-government tools integrated into EVERY form to let you build workflow, track, manage, and automate your processes.

Implementing SeamlessGov:

The Results

Featured Top Form

Lee County's Personnel Action Form

Process Created in 1980

Old Time to Complete: 3 Days

New Time to Complete: 2 minutes

"Now our HR department can prepare the form for the Department Head in minutes and correctly and route it electronically, the Department Head can sign off in less than 5 seconds and so can the rest of the people in the workflow.

Now instead of physical carbon copies of paper travelling around the entire County, we have one "Seamless" digital package that is routed efficiently and easily to all parties and electronically delivered fully executed to everyone involved and this can be done from anywhere."

Lee County Form Examples

Check out some live SeamlessDocs & web forms:

Lee County's Team

At SeamlessGov Your Success is Our Success

Andrew Liebelt

Success Manager

Andrew is a Client Success Manager at SeamlessGov. He comes from another SaaS company that was acquired by Citrix, and attended Appalachian State University. Andrew is a North Carolina native who has traveled, lived around the world, and has settled in the most beautiful city in the country - New York! Personally he loves writing, filmmaking, cooking and helping SeamlessGov's partners make their citizen interactions more beautiful!

Jade Littleton

Senior Solutions Consultant

Jade is a Senior Solutions Consultant at SeamlessGov. Her role is to identify, assess and solve form and business process problems for local and state governments. Prior to SeamlessGov, Jade worked in Sales & Trading at investment bank Goldman Sachs and her experience is in finance and strategy. Jade is a native Floridian and currently resides in Brooklyn, NY. Personally she enjoys travelling, cooking, live music and helping governments stay open for their citizens 24/7!

“[The SeamlessGov platform] is not JUST a forms conversion application, it’s more of a business intelligence engine. You can take just about any process that you’re doing today, and apply SeamlessGov to it to make it more efficient by digitizing it."

Kyle Edwards

Lee County, NC IT Director

Ready to Learn More?

Start replicating these partners' success by booking your free consultation.

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Trusted by Hundreds of Governments

From small cities in New Jersey to some of the largest cities in the country, SeamlessGov is trusted to help digitize and automate existing government processes. We have built TONS of features WITH our customers and continue to add features almost every week.

"Excited to get this GRAMA portal up and running, it is going to make my job easier.  Thanks again for all of your help; you have definitely made our transition to going paperless easier than we thought it was going to be."

Cedar Hills


"Thanks for taking into consideration all of our feedback with the latest release.  We are super excited to be providing better digital services to our citizens!"


North Carolina